FOUNDER
CORIEN DOUGLAS

FOUNDER & BUSINESS DEVELOPMENT MANAGER

 

Corien is the founder of Your INNKEEPER, a local to Mudgee co-hosting business in the short-term rental industry that helps provide the best possible property management experience for owners and guests alike.

Corien understands the issues facing short-term rental property owners who often find it difficult to do everything themselves and be available to their guests all year round.

Her first introduction to property management was in 2000 where she took on the responsibility of managing 47 rental chalets in Big White, Kelowna Canada - She loved meeting and greeting new and interesting people from all walks of life!

It meant being available at all times to handle any queries, needs or emergencies; where she believes she first developed a great understanding of customer service to both homeowners and guests. Key exchange, maintenance and repairs of chalets and amenities, the co-ordination of professional cleaning staff, and inventory checks became daily responsibilities.

Corien's entrepreneurial skillset has developed from a diverse range of work experience she has been privileged to have had. Corien was previously involved in 2 startups in the Outsourcing and Sustainability industries.

She's learned a great deal about information technology working for the NSW, Dept of Education as well as running a successful virtual assistant partnership for several years sub-contracting to web developers, designers and administrative professionals globally.

Corien is a certified travel consultant trained and developed by Flight Centre, the largest retail travel outlet in Australia; which has taught her a great deal about being organised and communicative, compassionate and understanding of individual's needs, as well as delivering exceptional customer service - after all repeat and referral business is what it's all about!

On a personal note, she's a wife, mom of 3, and passionate about health and wellness. 

We're big on supporting local services, sub-contractors and businesses to assist us in running our operations.

© 2017 Your INNKEEPER | Mudgee, NSW | yourinnkeepers@gmail.com | 0456 608844 | ABN 44797432981