As your co-host we can coordinate repairs for you. If something needs fixing talk with us about what repairs are needed, when the listing should be repaired, and how expenses will be handled. If a repair needs to get expensed, we can always use Airbnb's resolution center.

“Repairs and maintenance” is often used as a term for anything that needs doing to a property, but there are actually four quite different categories involved. For any property owner who is serious about maximizing their return, all four types of expenses should be regularly considered.


Repairs occur when something goes wrong as a reactive response. An example would be a blocked pipe, a non-functioning oven or a roof that suddenly starts leaking. Repairs don’t improve the value of a property; they are just the bare minimum required to maintain the property in an adequate condition.

Seasonal maintenance

These items should be regularly addressed to ensure the number of repairs in the previous category is kept to a minimum. Examples of seasonal maintenance include:

  • gutter cleaning

  • garden pruning

  • painting to prevent cracking and deterioration

  • checking of roof tiles

  • regular pest control

Investment maintenance

This is the planned replacement of any item in the property that depreciates in value, including carpets, blinds, ovens, hot water systems, insect screens, etc. Planned maintenance negates even more repairs that would otherwise fall into the first category and enables a good level of control over the standard of the property and the cost of maintenance.

Capital works

This is any new element that is introduced into the property. Examples include:

  • installing a dishwasher

  • adding a new pool

  • installing a reverse cycle air-conditioner

This type of expense is likely to actually increase the value of the property as well as the rental return because you are adding amenities. If a property owner only attends to items in the first category, over time the property will be worth less and the rental return will effectively decrease.


With careful consideration of all four categories, the property can achieve more rent, a better quality of renter, and the value of the property is likely to increase. With the tax breaks available on property-related expenses, there is every good reason to do so.

Contact us if you need any assistance with your property's repairs.